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The scoop on 'Thuja Gardens (formerly PlantsRus)'

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Thujagardens com

Postby Fenrik В» 24.09.2019

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Because I wanted to ensure the trees would arrived the firs time that I ordered, I called and talked with Roy directly. Roy told me how to order the trees in my first and what to put in the order notes so that they arrived in time. Each time, the trees arrived on time and in beautiful shape! Each tree is indivually secured in the shipping box. This gives some extra protection during the shipping process. I found Roy to be honest and communicative, both by phone and email.

Thanks, Roy! I purchased, 8, 3 foot Thuja trees which were ordered and delivered within 1 week. Arrived by Fedex, well packed and with beautiful lush green foliage and healthy root system.

Planted the following day, so far so good I really do not expect any issues. Absolutely will purchase future plants. Thank you! With so many choices of where to purchase, it became clear to me where to get the best quality trees and guarantee after talking with Roy.

My initial order of 20 Murray Cypress trees are still thriving after a major flood of over 60 inches of rain fell last August. The trees had to endure the flood waters for over 7 days until it receded. In addition, we had one of the worst winters on record. The trees are amazing. My 2nd order just arrived, and the 7 trees made it here in perfect condition. My Mis Satomi even arrived with blooms in tact! Thank you Roy and Thuja team for providing such great service and care. When I unpacked them they were packed very well and were very healthy I would not hesitate to order from Thuja Gardens again and consider my money well spent Positive jbruneau York, SC Zone 8a 3 reviews March 9, I ordered a package deal of 16 Thuja Giant trees from Thuja Gardens via an online transaction.

When my order was delivered, I was a little concerned by the size of the carton. I discovered that the trees were packed in the carton in an ingenious manner.

Every tree was in great shape with very little soil loss from the pots. The packaging was superb as were the trees. I planted the trees the next day.

I am very satisfied with my purchase. I will purchase from them in the future. They seem busy and bothered, and unwilling to deal with issues. The tree arrived in great condition and packaging could not have been better. This was our 2nd time ordering from Thuja and we will order again if the situation arises. I will definitely recommend Thuja Gardens to friends. Every indication this fall is that the tree is healthy and will be beautiful for years to come. He charges a high premium for this "so called" male which is difficult to find and ships the Nelly Stevens Female.

I was disappointed this spring to find my "so called" male pollinator covered in berries which prove it is a female. I'm posting this so future customers of this vendor are warned of his SCAM dealings. I should have listened to the previous negative reviews this vendor received.

They arrived within days of being ordered and as mentioned in other comments, Roy has the packing down to a fine art! All trees looked great and I quickly got them into the ground into large holes with 3. I will try to post a follow up in a year with success rates. Positive Jdennis1 Norwood, NC 1 review March 12, If you are scared to order on-line, don't be; you'll be thrilled with what you get from Roy.

I bought 10 through the mail and was so impressed I made the trip and bought 10 more in person. Much cheaper in person. I bought the ' Nelly R.

Stevens; all were at least 4' tall and all are thriving. Positive Maifa Blacksburg, VA 1 review March 12, We just ordered eleven 15 gallon green giants to screen out a fence our neighbor just built.

Roy was very helpful and the trees are great. We picked them up in a uhaul we drove from Va. They are just as he described them. He was easy to work with, the trees are beautiful and we are thrilled. Before ordering from him, I did quite a bit of research online and also checked several local nurseries.

There truly was no comparison. Some died when a grass fire came through the area of the trees, so the mortality was exacerbated by that event. I replaced them with new seedlings from the same retailer and sadly, most of them died slowly despite a regular watering program where they were never totally parched. Fast forward, this year I needed to replace many of those trees again but the retailer was sold out.

After a quick look online for alternatives I ordered from Thuja Gardens instead. I ordered 10 quart sized Murray Cypress trees and 25 seedlings.

The difference between the same products from two different retailers is amazing. The trees came from Thuja Gardens in pristine condition, packed very carefully and robustly. What I noticed the most was the significant rooting system on each of these new seedlings that were at least half as big again than the seedlings from the other retailer.

As well as that, the roots are at least twice as much as the previous trees. There was quite a gap time-wise between the ten quart plants arriving and the 25 seedlings. I let it ride for a while as North Carolina had a hurricane come ashore around that time, but eventually emailed, then called a few days later, leaving a message.

Despite emailing and calling, I heard nothing for some days until the FedEx van drove into my driveway with the second package. I'm not sure that Roy is super good in the communication department, but I'm absolutely delighted with his product. While 14 of the 15 are doing great, One had trouble. I emailed Roy some pictures and after a few back-and-forth emails he sent out a replacement.

I will definitely be buying more from him in the future and will recommend him to anybody looking for good quality trees. The shipping was quick, trees did well and are growing so fast! I did have to reach out for answers to some questions and the service was great, helpful and nice! The guy's into plants, not talk. He does have trouble communicating with humans, but is apparently brilliant at communicating with plants. Everything I've gotten from him has been excellent, and he's been willing to take care of problems caused through no fault of his own e.

I was amazed at how well the stuff he sent me was packaged, and how promptly it was delivered. He clearly likes working with his plants, and does a great job with it - he probably wishes he didn't have to sell them.

Please be patient and persistent in calls and emails - he does respond, but he's got a lot on his plate and dealing with humans is clearly not his highest priority. I'd much rather have a reliable source of high quality plant material than warm-fuzzy-hand-holding, and I think that's what Roy's providing. I was extremely pleased with the quality of the plants as well as the careful and precise packaging. They even included the fertilizer tabs which was a huge plus in my book.

No nickel and diming. I did have a slight issue with some of the plants being under the advertised size but after contacting Roy he made everything right. He truly is a stand up guy and I would certainly do business with them again. They are tricky to get ahold of but once you do it is worth it.

They were the gallon size and they are already 5 feet tall. I just purchased 4 more 3 gallon size. Positive katharineppp Stoneham, MA 1 review May 12, We purchased 25 Thujas which arrived this week and they are all extremely healthy. I corresponded with Roy via email, phone, etc. Neighbors have been asking where we got the trees and commenting on how great and healthy they look. Amazing how they shipped and stayed perfectly in tact!

I'll be back for more and it looks like a few of my neighbors will be as well. Thanks, Roy!!!! It's been a pleasure working with you. I contacted Roy via e-mail Fall and he gave me a link for replacements. I paid shipping costs April and within 10 days received healthy, vibrant thujas along with fertilizer tablets.

Roy honored his guarantee and I couldn't be happier with the plants he sent. Stevens hollies and about 12 seedlings of Nellie R, Stevens hollies.

Instead of contacting me and advising me that they have a minimum order of seedlings, and giving me an option of adjusting my order to include the minimum number of Nellie Stevens hollies, Thuja just sent the Male pollinator. One plant for huge box that could have possibly held the female Nellie Steven seedlings.

Posts: 198
Joined: 24.09.2019

Re: thujagardens com

Postby Dulrajas В» 24.09.2019

Jim M. I believe with better communication skills click customer service training, this place could be the Nellie R. Stay far away.

Posts: 511
Joined: 24.09.2019

Re: thujagardens com

Postby Yozshutilar В» 24.09.2019

Great Customer Service! Evergreen Landscape. Find this Pin and more on Landscape ideas by Lisa Sabella.

Posts: 19
Joined: 24.09.2019

Re: thujagardens com

Postby Dagul В» 24.09.2019

Casas Country. Positive oolivieri Eugene, OR 1 review December 14, Thujagardens ordered com Thuja trees and they all arrived well packed and in the size I expected. Flor, MO. Now I am waiting for them to grow:.

Posts: 286
Joined: 24.09.2019

Re: thujagardens com

Postby Arashikus В» 24.09.2019

Thuja Gardens Plant Nursery. White Thujagagdens. Thuja Vs. We made a huge mistake for not doing thorough research about Thuja Gardens before doing business with them. Customer Reviews 23 Customer Reviews.

Posts: 58
Joined: 24.09.2019

Re: thujagardens com

Postby Yozshukora В» 24.09.2019

Unlike many folks, he actually answered frame phone; did not have to rely on voicemail ceiva hope of receiving digital call back. You can use them com the back of border, check this out drifts, as specimens, or next to water features. Privacy Plants. Average of 23 Customer Reviews. We purchased 25 Thujas which thujagardens this week and they are all extremely healthy.

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